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Unable To Attend (UTA)
"Unable To Attend" is a new appointment status for those who need to differentiate between a client who is cancelling their treatments (discharging) and a client who is cancelling a single appointment slot to be rescheduled.
DiaryBook will use UTA instead of CANCELLED when a client does a negative feedback (using text reply, email link or voice keypad input).
Appointment Statistics Report
There is now a detailed statistics report that can give a summary of all appointments in a given date range with totals by department.