# Waiting list summary

## Why this matters

The Waiting List Summary puts every list on one page: how many clients are in each status, how
many have breached, and how long the longest and average waits are. It is the figure set most
often asked for at a management meeting or in a monthly return.

## Options

| Option | Choices |
|---|---|
| Formats | View, CSV, PDF |
| Dates | None: the report shows the lists as they are now |
| Filters | **Users** (the users assigned to the entry), **Waiting Lists**, **Status**, **Priority**, **Locations** |
{.table}

See [Running Reports](/docs/reporting/running-reports/) for the steps.

## What it contains

One row per waiting list, in name order, with a **Total** row at the end.

| Column | Meaning |
|---|---|
| List | The waiting list |
| Type | OPD, Inpatient or Day Case |
| Triage, Waiting, W&S, Review, Attended, Suspended, Removed | The number of entries in each status |
| Active | Entries still on the list: Awaiting Triage, Waiting, Waiting and Scheduled, Scheduled for Review and Suspended |
| Breached | Active entries past their breach date |
| Longest Wait (wks) | The longest wait among the active entries, in weeks |
| Average Wait (wks) | The average wait among the active entries, in weeks, to one decimal place |
{.table}

Lists with any breached entries are highlighted in red.

The CSV file has the columns **List**, **Type**, one column per status with its full name,
**Active**, **Breached**, **Longest Wait (weeks)** and **Average Wait (weeks)**.

## What to watch for

**Attended and Removed counts keep growing**
They include every entry ever closed on the list. Only **Active**, **Breached** and the wait
columns are limited to clients still on the list.

**Counts are lower than the list itself shows**
Unless you have **Can view All Appointments**, the report only includes entries with an assigned
user. See [Running Reports](/docs/reporting/running-reports/#before-you-start).

## Related

- [Waiting Time Statistics](/docs/reporting/waiting-time-statistics/)
- [Status Summary](/docs/reporting/status-summary/)
- [Status and Suspensions](/docs/waiting-lists/status-and-suspensions/#what-the-statuses-count)

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Source: https://diarybook.com/docs/reporting/waiting-list-summary/