# Suspended entries

## Why this matters

A suspension stops the waiting time clock, so a suspension nobody revisits hides a client
from every breach figure. This report lists every current suspension, longest first, so each one
can be reviewed and the client resumed or removed.

## Options

| Option | Choices |
|---|---|
| Formats | View, CSV, PDF |
| Dates | None: the report shows the lists as they are now |
| Filters | **Users** (the users assigned to the entry), **Waiting Lists**, **Priority**, **Locations** |
{.table}

The report always covers entries in **Suspended**. The **Status** filter is ignored.

See [Running Reports](/docs/reporting/running-reports/) for the steps.

## What it contains

One row per suspended entry, sorted by the length of the current suspension, longest first.

| Column | Meaning |
|---|---|
| List | The waiting list |
| Client | The client's name |
| DOB | Date of birth |
| Priority | Urgent, Soon or Routine |
| Suspension Reason | The reason given when the entry was suspended |
| Suspended Since | The start date of the current suspension |
| Days This Suspension | Days since the current suspension started |
| Total Suspended Days | Days suspended in earlier, completed suspensions |
| Joined | The join date |
| Assigned To | The users assigned to the entry |
{.table}

Suspensions longer than 91 days (about three months) are highlighted in amber. Those longer than
182 days (about six months) are highlighted in red.

The CSV file has the columns **List**, **Client**, **DOB**, **Mobile**, **Priority**,
**Suspension Reason**, **Suspension Start**, **Days This Suspension**, **Total Suspended Days**,
**Join Date** and **Assigned To**. It includes the client's mobile number, which the View and PDF
versions leave out.

## What to watch for

**Entries are missing, including every unassigned entry**
Unless you have **Can view All Appointments**, the report only includes entries with an assigned
user. See [Running Reports](/docs/reporting/running-reports/#before-you-start).

## Related

- [Status and Suspensions](/docs/waiting-lists/status-and-suspensions/#suspensions)
- [Breach Dates and Targets](/docs/waiting-lists/breach-dates-and-targets/)
- [Running Reports](/docs/reporting/running-reports/)

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Source: https://diarybook.com/docs/reporting/suspended-entries/