Activity log

Why this matters

Each waiting list entry keeps its own log. The Activity Log brings those logs together across your lists, so you can see in one place who changed what in the last month. It supports audits, answers queries about a client’s waiting time, and shows how work is spread across the team.

Options

OptionChoices
FormatsView, CSV, PDF
DatesNone to set: the report always covers the last month, from this day last month to the end of today
FiltersWaiting Lists

The Users, Status, Priority and Locations filters are shown but have no effect on this report.

See Running Reports for the steps.

What it contains

The report opens under the title Waiting List Activity Log, with the period it covers. One row per change, newest first:

ColumnMeaning
DateWhen the change was made
ListThe waiting list
ClientThe client’s name
Changed ByThe user who made the change
Status BeforeThe status before the change
Status AfterThe status after the change
DetailsThe reason, evidence or description recorded with the change

Removals are highlighted in amber.

The CSV file has the same columns.

What to watch for

The period can’t be changed Waiting list reports have no date fields, so this report always covers the last month. For an older change, open the entry and check its Log. See The audit log.

The report includes entries you can’t see elsewhere This report isn’t limited by your appointment permissions. It lists every change on the lists you choose.