# Appointments

Creating and managing appointments, attendance, conflicts and synced environments

An appointment brings together a service provider, one or more clients, a date and time, and
usually an appointment type and a reminder setting. What you set on the appointment decides which
reminders go out, where the client is told to go and what the reports count, so it is worth
getting these fields right.

Appointments are in the **Appointments** area, which has both the **Appointments List** and the
**Appointments Calendar**. The screens are the same whether you enter appointments yourself or
receive them from another system through Automatic Syncing.

## Before you start

An appointment needs at least one user with the **Can Take Appointments** permission (a service
provider) and at least one client. Locations, appointment types, waiting rooms and reminder
settings are optional, but if you plan to use them, set them up first. See
[Setting Up](/docs/setting-up/).

## The pages

- [Appointment Elements](/docs/appointments/appointment-elements/): the parts of an appointment and
  what each one controls.
- [Adding an Appointment](/docs/appointments/adding-an-appointment/): creating and editing an
  appointment.
- [Appointment Types](/docs/appointments/appointment-types/): the types that prefill duration,
  reminder, location and waiting room, and their schedules and documents.
- [Time Conflicts](/docs/appointments/time-conflicts/): why Diarybook blocks or warns about a
  booking, and which conflicts can be overridden.
- [Attendance and DNA](/docs/appointments/attendance-and-dna/): recording whether the client
  attended, and DNA (Did Not Attend).
- [Synced Appointments](/docs/appointments/synced-appointments/): appointments that arrive from
  another system, and how the clinic code decides who they belong to and which reminders they get.

## Pages in this section

- [Adding an Appointment](https://diarybook.com/docs/appointments/adding-an-appointment/): Adding and Editing Appointments in Diarybook
- [Appointment Elements](https://diarybook.com/docs/appointments/appointment-elements/): breakdown of appointment elements in diarybook
- [Appointment Types](https://diarybook.com/docs/appointments/appointment-types/): What appointment types are, the details they hold, and how to manage their schedules and documents.
- [Attendance and DNA](https://diarybook.com/docs/appointments/attendance-and-dna/): managing the attendance status of clients
- [Synced Appointments](https://diarybook.com/docs/appointments/synced-appointments/): Managing Synched Appointments in Diarybook
- [Time Conflicts](https://diarybook.com/docs/appointments/time-conflicts/): How time-conflicts occur and how to manage them in diarybook

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Source: https://diarybook.com/docs/appointments/