New Feature: Locations

If your service operates across more than one site — or even just more than one room — you’ll know the small frustration of seeing options in a dropdown that simply don’t apply to where you’re working today. That’s what the new Locations feature is designed to fix.

What it does

Locations lets you map your appointment types, rooms, equipment and reminder settings to the physical places where your team works. Once you’ve set up your locations, diarybook filters what’s shown when making an appointment based on where it’s taking place — so you only see what’s relevant.

It’s a small change that makes a noticeable difference when you’re booking appointments at pace.

More than just filtering

Locations aren’t just for organising your settings. The details you add — address, contact information, directions, even a map graphic for email reminders — can be merged directly into the reminder messages sent to your clients. Handy if you work across multiple sites and want patients to always get the right information for where they’re coming to.

Getting started

Setting up locations takes just a few minutes. Head to Settings > Locations to add your first one, then assign it to your appointment types, rooms and reminder settings as needed.

Full details are in the documentation: Using Locations in diarybook

The appointments list

You can now customize the appointments list. For example, if you want to show the location of the appointment in the list, you can opt to show the location column. Simply open the Appointments Menu, choose Customise the appointments list option and select the columns you want to see.