Automatic
Appointment
Reminders
Reduce missed appointments and increase client
engagement with DiaryBook's powerful appointment engine
Know Who's Coming
And Who's Not!
With feedback from your clients you can easily see who were sent reminders, who responded and whether they can make their appointment.
DiaryBook's AI marks appointments based on the text messages of your clients' replies.
Time | Client | |
---|---|---|
08:30 | Liam Madigan | |
09:00 | Manaal Arkins | |
09:30 | John Prechard | |
10:00 | Mohammad Almasri | |
10:30 | Michael Findle | |
10:30 | Alisa Puckowska | |
11:00 | Kay Bramwel |
Appointment Reminders
DiaryBook is built on an advanced communications platform
Proven Method To
Reduce No-Shows
Not only is a missed appointment an inconvenience to you and your client, it costs you time, money and goodwill.
Scaled up missed appointments lead to huge inefficiencies and wasted cost across the board. Read about our thoughts on it here.
Using DiaryBook can reduce missed appointments by 30% or more
Starter Level
Scale Up
Scale Out
More Features
Feature | Subscription |
---|---|
Import clients | |
Add and edit appointment details | |
Send appointment reminders by SMS text | |
Send appointment reminders by email | |
Automatic appointment reminders by telephone | |
Generate appointment reminder letters | |
Control access with basic, elevated and administrative user types | |
Make group appointments for multiple clients | |
Make repeat appointments | |
Specify work hours for each user | |
Block out times for holidays and meetings | |
Customize appointment types and durations | |
Link appointment types to waiting rooms | |
Control waiting room capacity | |
Book rooms and resources | |
Specify available hours of rooms and resources | |
Appointment calendar | |
Link calendar to 3rd party e.g. Google/Outlook | |
Organise clients in to groups for appointments and messaging | |
View client appointment history | |
View client attendance score | |
View client confirmation score | |
View history of client contact | |
Contact lapsed clients / appointments due | |
Customize SMS text message | |
Customize letter template | |
Customize voice script | |
Use location map | |
Personalize reminder messages | |
Schedule #hours in advance | |
Schedule #days in advance | |
Schedule appointment confirmations | |
Exclude confirmed appointments | |
Exclude weekends | |
Use different reminders based on schedule | |
Specify earliest hour for SMS reminders | |
Receive replies / Block replies ** | |
Send reminders to parents/guardians/carers of client | |
Automatic message opt out | |
DiaryBook Sync Service software for automatic appointment syncing |